Resolved
Resolved

Ellie Mae/Ice has now resolved the incident. Thank you for your patience.

Recovering

Ellie Mae/Ice reports that Mavent/Compliance EAGLE errors are intermittent, and if encountered, it is recommended to please try again as they are seeing a much lower error rate as they continue to fully stabilize the service.

Investigating

We have been informed by our partner, ICE/Ellie Mae, that some users are receiving errors or experiencing latency when attempting to run Mavent reviews through Compliance EAGLE. Their engineers are currently working to resolve the issue.

Began at:

Affected components
  • Compliance EAGLE
    • Mavent Services
    • HMDA Pre-Check (fka Instant HMDA)
    • Flood Services
    • Exclusionary List