Venminder Degraded Service

Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.

The system is stabilized. Our team is continuing to investigate root cause.

The system is stabilized. Our team is continuing to investigate root cause.

The system is stabilized. Our team is continuing to investigate root cause.

The system is stabilized. Our team is continuing to investigate root cause.

System is currently in recovery.

We’ve completed our initial review of the recent system slowness and downtime. The root cause was an overall increase in usage of our open APIs, which resulted in higher‑than‑expected load on the system. To address this, we are actively working on additional improvements that will dynamically adjust API rate limits to better manage traffic and help prevent similar issues moving forward. We’ll continue to monitor performance closely and will share further updates as enhancements are implemented.

Service issues have been intermittent. Continuing to review.

We are currently experiencing degraded performance. Our team is actively investigating and working to restore full functionality. We appreciate your patience and will provide updates as they become available.