Trouble uploading and downloading files
We've now resolved the incident. Thanks for your patience.
We are still in the process of bringing services back up and running, but users should be able to authenticate now. Again, we expect intermittent connectivity issues as we restore everything.
We've been notified by Microsoft that Azure is working back in our central and primary region. We are taking this opportunity to fail back to this region. We hope to have services back up and running in the next half hour, but expect intermittent connectivity issues as we restore everything.
We have identified a fix and are in the process of restoring services now.
Our cloud provider experienced a regional hardware failure and is working to mitigate the issue and restore services. We are continuing to investigate mitigation options on our side as well. Next update at 5:30pm CST.
At approximately 3:13pm CST we started experiencing storage issues with our cloud provider, affecting multiple products. We are working on mitigating the impact. Next update at 5pm CST.
Edit: Time from 3:32pm to 3:13pm
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