Resolved

We've now resolved the incident. Thanks for your patience.

Ncontracts leverages a security solution that enables it to "Geo Fence" and block traffic from countries known for high volumes of cyber attacks. Today, the vendor pushed out an update that broke the country classification feature and caused the misclassification of data. This blocked a small portion of our customers from being able to access our solutions. The feature has been disabled and will be re-enabled after a fix is provided by the vendor. Start time - 9:34 Stop time - 10:00

Identified

We are currently experiencing intermittent issues for some users on the login page. Our team has identified the problem and working on a resolution.

Began at:

Affected components
  • Ncomply
  • Ncontinuity
  • Ncyber
    • Scout
  • Nfindings
  • Nrisk
  • Ntranet
    • Directors Link
    • Bank Works
  • Nlending
  • Nvendor
  • Nverify