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  • Compliance EAGLE

    Cloud-based automated compliance software

    • Mavent Services
    • HMDA Pre-Check (fka Instant HMDA)
    • Flood Services
    • Exclusionary List
  • Compliance RELIEF

    On-premise software for HMDA, CRA, Fair Lending, & NMLS Call Report management

    • HMDA RELIEF
      • HMDA RELIEF Submission Platform
    • CRA RELIEF
      • Submission RELIEF
    • Fair Lending RELIEF
    • NMLS MCR
  • Ncomply

    Compliance Management

  • Ncontinuity

    Business Continuity Management

  • Ncyber

    Cybersecurity Assessment

    • Scout
  • Nfindings

    Findings Management

  • Nrisk

    Enterprise Risk Management

  • Ntranet

    Employee intranets and portals

    • Directors Link
    • Bank Works
  • Nlending

    Fair Lending Compliance Management

    • 1071 Analytics
  • Nvendor

    Vendor Management

    • Ntelligent Contracts Assistant

      AI-Powered Contract Management Software

  • Nverify

    Audit Management

  • Ncontracts Geocoder

    Cloud-based geocoding engine that provides census and demographic information to Ncontracts' Lending Compliance products.

  • OnSemble
  • Hub

    Main Page

  • Contracts Manager

    Contracts Management

  • Ncommunity
  • Ntransmittal
Previous Incidents

[Resolved] Slow load times for Nverify.

Began: Ended: Duration:
  • Nverify

We are currently investigating slow load times for Nverify. We will update this notice when the issue is identified, and the recovery process is started. We appreciate your patience while we investigate.

We continue to investigate slow load times for Nverify. We will update this notice when the issue is identified, and the recovery process is started. We appreciate your patience while we investigate.

Services are gradually being restored, and we are closely monitoring system performance to ensure full recovery.

Affected users may still experience intermittent issues as the system stabilizes. We appreciate your patience and will provide another update once full functionality is confirmed.

Our development team identified the root cause and were able to release a hotfix to address the slow response times in Nverify. We appreciate your patience. If you continue to have any trouble, please contact us at https://help.ncontracts.com/s/contactsupport.

[Complete] Upcoming maintenance to Ncontract's Production Environment 3/29/2025

Began: Ended: Duration:
  • Compliance EAGLE
  • Mavent Services
  • HMDA Pre-Check (fka Instant HMDA)
  • Flood Services
  • Exclusionary List
  • Compliance RELIEF
  • HMDA RELIEF
  • HMDA RELIEF Submission Platform
  • CRA RELIEF
  • Submission RELIEF
  • Fair Lending RELIEF
  • NMLS MCR
  • Ncomply
  • Ncontinuity
  • Ncyber
  • Scout
  • Nfindings
  • Nrisk
  • Ntranet
  • Directors Link
  • Bank Works
  • Nlending
  • 1071 Analytics
  • Nvendor
  • Ntelligent Contracts Assistant
  • Nverify
  • Ncontracts Geocoder
  • OnSemble
  • Hub
  • Contracts Manager
  • Ncommunity
  • Ntransmittal

Ncontracts will be updating production systems. This is routine maintenance, and all production services may become intermittently unavailable as we are running maintenance behind the scenes during this period. We'll keep you updated as things progress. Thank you for your understanding!

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Scheduled Maintenance

Began: Ended: Duration:
  • Nlending
  • Ncommunity
  • Ntransmittal

Our analytics software will undergo scheduled upgrades today, starting at 5:00 PM PT / 8:00 PM ET. During this time, the system will be temporarily unavailable. We appreciate your patience and apologize for any inconvenience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

[Complete] Upcoming maintenance to Ncontract's Production Environment 2/22/2025

Began: Ended: Duration:
  • Compliance EAGLE
  • Mavent Services
  • HMDA Pre-Check (fka Instant HMDA)
  • Flood Services
  • Exclusionary List
  • Compliance RELIEF
  • HMDA RELIEF
  • HMDA RELIEF Submission Platform
  • CRA RELIEF
  • Submission RELIEF
  • Fair Lending RELIEF
  • NMLS MCR
  • Ncomply
  • Ncontinuity
  • Ncyber
  • Scout
  • Nfindings
  • Nrisk
  • Ntranet
  • Directors Link
  • Bank Works
  • Nlending
  • Nvendor
  • Ntelligent Contracts Assistant
  • Nverify
  • Ncontracts Geocoder
  • OnSemble
  • Hub
  • Contracts Manager
  • Ncommunity
  • Ntransmittal

Ncontracts will be updating production systems. This is routine maintenance, and all production services may become intermittently unavailable as we are running maintenance behind the scenes during this period. We'll keep you updated as things progress. Thank you for your understanding!

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Upcoming maintenance to Ncontract's Production Environment 1/25/2025

Began: Ended: Duration:
  • Compliance EAGLE
  • Mavent Services
  • HMDA Pre-Check (fka Instant HMDA)
  • Flood Services
  • Exclusionary List
  • Compliance RELIEF
  • HMDA RELIEF
  • HMDA RELIEF Submission Platform
  • CRA RELIEF
  • Submission RELIEF
  • Fair Lending RELIEF
  • NMLS MCR
  • Ncomply
  • Ncontinuity
  • Ncyber
  • Scout
  • Nfindings
  • Nrisk
  • Ntranet
  • Directors Link
  • Bank Works
  • Nlending
  • Nvendor
  • Ntelligent Contracts Assistant
  • Nverify
  • Ncontracts Geocoder
  • OnSemble
  • Hub
  • Contracts Manager
  • Ncommunity
  • Ntransmittal

Ncontracts will be updating production systems. This is routine maintenance, and all production services may become intermittently unavailable as we are running maintenance behind the scenes during this period. We'll keep you updated as things progress. Thank you for your understanding!

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Authentication issues

Began: Ended: Duration:
  • Ncomply
  • Ncontinuity
  • Ncyber
  • Scout
  • Nfindings
  • Nrisk
  • Ntranet
  • Directors Link
  • Bank Works
  • Nlending
  • Nvendor
  • Ntelligent Contracts Assistant
  • Nverify
  • Contracts Manager
  • Ntransmittal

At approximately 3:00pm CDT we began experiencing an issue with our authentication system. We have identified the component that is having trouble and are in the process of remediating.

We've now resolved the incident. Thanks for your patience.

[Complete] Upcoming maintenance to Ncontract's Production Environment 12/14/2024

Began: Ended: Duration:
  • Compliance EAGLE
  • Mavent Services
  • HMDA Pre-Check (fka Instant HMDA)
  • Flood Services
  • Exclusionary List
  • Compliance RELIEF
  • HMDA RELIEF
  • HMDA RELIEF Submission Platform
  • CRA RELIEF
  • Submission RELIEF
  • Fair Lending RELIEF
  • NMLS MCR
  • Ncomply
  • Ncontinuity
  • Ncyber
  • Scout
  • Nfindings
  • Nrisk
  • Ntranet
  • Directors Link
  • Bank Works
  • Nlending
  • Nvendor
  • Ntelligent Contracts Assistant
  • Nverify
  • Ncontracts Geocoder
  • OnSemble
  • Hub
  • Contracts Manager
  • Ncommunity
  • Ntransmittal

Ncontracts will be updating production systems. This is routine maintenance, and all production services may become intermittently unavailable as we are running maintenance behind the scenes during this period. We'll keep you updated as things progress. Thank you for your understanding!

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Upcoming maintenance to Ncontract's Production Environment 11/23/2024

Began: Ended: Duration:
  • Compliance EAGLE
  • Mavent Services
  • HMDA Pre-Check (fka Instant HMDA)
  • Flood Services
  • Exclusionary List
  • Compliance RELIEF
  • HMDA RELIEF
  • HMDA RELIEF Submission Platform
  • CRA RELIEF
  • Submission RELIEF
  • Fair Lending RELIEF
  • NMLS MCR
  • Ncomply
  • Ncontinuity
  • Ncyber
  • Scout
  • Nfindings
  • Nrisk
  • Ntranet
  • Directors Link
  • Bank Works
  • Nlending
  • Nvendor
  • Ntelligent Contracts Assistant
  • Nverify
  • Ncontracts Geocoder
  • OnSemble
  • Hub
  • Contracts Manager
  • Ncommunity
  • Ntransmittal

Ncontracts will be updating production systems. This is routine maintenance, and all production services may become intermittently unavailable as we are running maintenance behind the scenes during this period. We'll keep you updated as things progress. Thank you for your understanding!

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Upcoming maintenance to Ncontract's Production Environment 10/26/2024

Began: Ended: Duration:
  • Compliance EAGLE
  • Mavent Services
  • HMDA Pre-Check (fka Instant HMDA)
  • Flood Services
  • Exclusionary List
  • Compliance RELIEF
  • HMDA RELIEF
  • HMDA RELIEF Submission Platform
  • CRA RELIEF
  • Submission RELIEF
  • Fair Lending RELIEF
  • NMLS MCR
  • Ncomply
  • Ncontinuity
  • Ncyber
  • Scout
  • Nfindings
  • Nrisk
  • Ntranet
  • Directors Link
  • Bank Works
  • Nlending
  • Nvendor
  • Ntelligent Contracts Assistant
  • Nverify
  • Ncontracts Geocoder
  • OnSemble
  • Hub
  • Contracts Manager
  • Ncommunity
  • Ntransmittal

Ncontracts will be updating production systems. This is routine maintenance and all production services may become intermittently unavailable as we are running maintenance behind the scenes during this period. We'll keep you updated as things progress. Thank you for your understanding!

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Report Retrieval & Download Issues

Began: Ended: Duration:
  • Nlending
  • Ncommunity

We are investigating an issue where some customers are unable to retrieve or download reports and individual tables in our Analytics products (Ncommunity, Nfairlending, Redlining, & Non-HMDA; and are experiencing a "404 File Not Found" error. We are working with our third-party reporting tool provider to get this resolved.

The incident has been resolved. Thank you for your patience.

[Complete] Upcoming Deployment to Eagle 10/08/2024

Began: Ended: Duration:
  • Compliance EAGLE
  • Mavent Services
  • HMDA Pre-Check (fka Instant HMDA)
  • Flood Services
  • Exclusionary List
  • Compliance RELIEF
  • HMDA RELIEF
  • HMDA RELIEF Submission Platform
  • CRA RELIEF
  • Submission RELIEF
  • Fair Lending RELIEF
  • NMLS MCR

Dear Customers,

We wanted to inform you that a scheduled update for Eagle will take place on Oct 8th, 2024, at 20:00cst-20:30cst. This update focuses on improving the system’s performance and stability.

There may be a short downtime during this time. We appreciate your understanding and cooperation as we work to enhance the Eagle platform.

Thank you for your continued support.

Best regards, Ncontracts

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

No further notices from the past 180 days.